1. Introduction
At Affinity Tweaks ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software, or interact with our services.
By using Affinity Tweaks, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described herein, please do not use our services.
Our Commitment: We believe in transparency and will never sell your personal information to third parties. We collect only the data necessary to provide and improve our services.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily provide when using our services:
- Account Information: Name, email address, and password when creating an account
- Payment Information: Billing address and payment method details (processed securely through Stripe)
- Communication Data: Messages, feedback, and support inquiries you send us
- Profile Information: Any additional information you choose to add to your account
2.2 Information Collected Automatically
When you use our website or software, we automatically collect certain information:
- Device Information: Hardware specifications, operating system version, and device identifiers (used for license management and optimization purposes)
- Usage Data: Features used, settings applied, and software interaction patterns
- Log Data: IP address, browser type, pages visited, time spent on pages, and referring URLs
- Performance Data: Anonymous performance metrics to help us improve our optimization algorithms
2.3 Information from Third Parties
We may receive information from third-party services:
- Payment Processors: Transaction confirmation and fraud prevention data from Stripe
- Analytics Providers: Aggregated website usage statistics
3. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Types of Data Used |
|---|---|
| Provide and maintain our Service | Account info, device info, license data |
| Process transactions and send confirmations | Payment info, email address |
| Deliver license keys and software updates | Email address, device info |
| Provide customer support | Account info, communication data |
| Improve and optimize our software | Usage data, performance data (anonymized) |
| Send important updates and announcements | Email address |
| Detect and prevent fraud | Device info, IP address, payment patterns |
| Comply with legal obligations | As required by law |
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
4.1 Service Providers
We work with trusted third-party service providers who assist us in operating our business:
- Stripe: For secure payment processing. Stripe's privacy policy governs their use of your payment data.
- Email Service Providers: For sending transactional emails and license keys
- Hosting Providers: For website and infrastructure hosting
- Analytics Tools: For understanding website usage patterns
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:
- To comply with a legal obligation
- To protect and defend our rights or property
- To prevent or investigate possible wrongdoing
- To protect the personal safety of users or the public
4.3 Business Transfers
If Affinity Tweaks is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
5. Data Security
We implement robust security measures to protect your personal information:
- Encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL
- Secure Payment Processing: Payment information is processed through Stripe's PCI-DSS compliant infrastructure. We never store complete credit card numbers.
- Access Controls: Access to personal data is limited to authorized personnel who need it to perform their job functions
- Regular Audits: We conduct regular security assessments and vulnerability testing
- Secure Infrastructure: Our servers are hosted in secure data centers with physical and digital security measures
Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to implementing industry best practices.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Account Information: Retained while your account is active and for a reasonable period afterward for record-keeping
- Purchase Records: Retained for the duration of your license and as required for accounting and tax purposes (typically 7 years)
- Support Communications: Retained for up to 3 years to improve our services and for reference
- Usage Data: Anonymized and aggregated data may be retained indefinitely for analytics purposes
You may request deletion of your personal data at any time, subject to our legal obligations to retain certain information.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Portability: Request a copy of your data in a machine-readable format
- Restriction: Request that we limit how we use your data
- Objection: Object to our processing of your data for certain purposes
- Withdraw Consent: Where processing is based on consent, withdraw your consent at any time
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
In summary, we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Functional Cookies: Remember your preferences
9. Children's Privacy
Affinity Tweaks is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country.
When we transfer data internationally, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law.
11. Third-Party Links
Our website may contain links to third-party websites, such as Discord or payment processors. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- For significant changes, we will notify you via email or through our website
- Your continued use of our services after changes constitutes acceptance of the updated policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Discord: discord.gg/4HqDFdvxup
We will respond to all legitimate requests within 30 days. In some cases, we may need to verify your identity before processing your request.